Holiday Return Policy
Orders placed from November 27th, 2020 and on will be eligible for return until January 31, 2021.
Size | Chest | Sleeve | Length | |
---|---|---|---|---|
S | 36" | 32" | 25" | |
M | 40" | 33" | 26" | |
L | 42" | 34" | 27" | |
XL | 44" | 35" | 28" | |
XXL | 46" | 36" | 28.5" | |
Approximate Measurements |
Holiday Return Policy
Orders placed from November 27th, 2020 and on will be eligible for return until January 31, 2021.
If you would like to exchange an item for another size or color, note that we cannot reserve or hold an item for exchange. If the item is not available when we receive the item, you will be issued a store credit (discounted more than 25%) or refund.
Please send all returns and exchanges to:
J. Press E-Returns
8 West 38th St Suite 200
New York, NY 10018
J. Press will update you via email when your return has been processed. J. Press will not charge an additional shipping fee for size and/or color exchanges shipped within the US by Ground shipping. International orders may be charged additional shipping fees for exchanged items, and custom duties or taxes may be billed by the carrier at delivery.
If you have any questions or would like assistance with Online Orders, please Contact Us at customerservice@jpressonline.com or +1 888.779.4956, 9:00 am to 5:00 pm ET Monday-Friday.
*Due to limited staffing allowed in our office, we ask that you contact us by email or through our livechat. If it is an urgent matter, please contact one of our store locations.
J.Press Stores - https://jpressonline.com/pages/j-press-stores
*If you believe that you have received damaged, defective, or the wrong item(s), please contact us immediately within 10 days of the receipt date before you start the return process, so we can assist you.
First time customer orders will be shipped to the billing address of the credit card used for security reasons. If you need your order shipped to an alternate address, please use PayPal, or contact us.
Merchandise shown on the website may not be available in all sizes or colors, as item availability can change throughout the day.
If an ordered item is not available, you will be notified by email.
GROUND Rates | Merchandise Total | Standard Shipping |
Under $199.99 | $7.50 | |
$200.00 - $299.99 | $11.50 | |
$250.00 and up | FREE |
*All Express deliveries arrive on Monday - Friday. No deliveries on Saturdays, Sundays and Holidays.
*J.Press will not be responsible for delivery delays due to unforeseen circumstances beyond our reasonable control, such as delays due to severe weather, natural disasters or strike.
TO JAPAN $50.00 - $200.00 via Yamato USA
The shipping Rate shown includes the custom duties. International orders will only be shipped to the billing address and billing person.
Merchandise Total | International Economy |
Under $300.00 | $50.00 |
$301.00 - $600.00 | $75.00 |
$601.00 - $1000 | $100.00 |
$1001.00 - $2000.00 | $150.00 |
$2001.00 and up | $200.00 |
TO CANADA OR MEXICO $30.00 - $50.00 via FedEx
Orders are shipped via FedEx and are subject to customs duty or additional fees. Duties must be paid to the carrier by the customer upon receipt of goods at delivery. International orders will only be shipped to the billing address and billing person.
Merchandise Total | International Economy |
Under $299.99 | $30.00 |
$300.00 - $499.99 | $40.00 |
$500.00 - $999.99 | $50.00 |
$1000.00 and up | FREE |
TO ALL OTHER COUNTRIES $40.00 - $120.00 via FedEx
Orders are shipped via FedEx and are subject to customs duty or additional fees. Duties must be paid to the carrier by the customer upon receipt of goods at delivery. International orders will only be shipped to the billing address and billing person.
Merchandise Total | International Economy |
Under $299.99 | $40.00 |
$300.00 - $499.99 | $50.00 |
$500.00 - $999.99 | $70.00 |
$1000.00 and up | $120.00 |